that make up an Old South Home Company
home. Old South Home Company and it's sister companies have combined
purchasing power that allows Old South Home Company to purchase
major named brand components at volume discounted prices.
In addition, Old South Home Company is able to offer
superior value to it's customers by having the low overhead expenses
of a local builder, yet also having national buying power. All
Old South Home Company operations and expenses are local. To our
buyers, this means that we can operate on a lower overhead margin
than most national builders. These savings in turn can be passed
back to our buyers through lower priced homes.
The third way in which Old South Home Company is
able to offer greater value at less price than competing builders
is through it's dynamic scheduling process. Each community has
a Community Builder that is in charge of developing a comprehensive
schedule to build each new home. Each Old South Home Company Community
Builder will constantly be searching for ways in which to reduce
the building time cycle. Time is money in the building business.
This means that if Old South Home Company can reduce the construction
time to complete a home, it will also reduce the cost of building
that home.
Old South Home Company is proud of its reputation
of providing quality customer service. Before we perform the final
walk of a new Old South Home Company home with our customers,
the Community Builder must certify that the home is ready. At
that time, our Quality Assurance Manager will perform a 150 point
inspection of the home. The Quality Assurance Manager receives
a bonus for finding as many items needing attention in the home
as is reasonable. Conversely, the Community Builder also receives
a bonus for having a minimum number of items needing attention
in a new home. This process typically takes 7 days to complete.
It is only after this inspection and any adjusts needed are made
that we perform the final walk of the home with the customer.
This Quality Inspection policy is directly
related to Old South Home Company being able to claim a 98% customer
satisfaction rate. |